Returns

Please bear in mind all items are handmade and may have some irregularities and imperfections consistent with a handmade item.

At this time, we offer exchanges but no refunds. We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@richesofsthill.com.

To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

We gladly accept exchanges and cancellations.

• Contact us within 5 days of delivery

• Ship items back within 14 days of delivery

• Request a cancellation within 12 hours of purchase

Sale items (if applicable) 

Only regular priced items may be exchanged, unfortunately, sale items cannot be exchanged. 

Shipping 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.